How we're keeping you safe We have elevated our already high standards of hygiene, incorporating additional deep-cleaning, disinfection and social-distancing practices to keep you safe. Hygiene - You’ll see our colleagues frequently sanitising WCs, door handles, sinks, counters, table tops and other touch points and high-traffic areas. - We have provided hand sanitiser throughout our sites, including at entry and exit points. - We are still accepting cash, but encourage payment by card. We're also asking customers to self-scan where appropriate. - Our colleagues practice regular and thorough handwashing. Social distancing - Floor dots, arrows, fingerposts and our colleagues will help direct you to where you want to go. -Our colleagues on the counters and tills in our Farmshops, Kitchens and Quick Kitchens will offer their usual warm and friendly service from behind custom-made Perspex® screens. - Our children's play areas will remain closed. - To protect yourself and others, face coverings must be worn in our Farmshops & Filling Stations. Face covering aren’t essential in our eating areas however if you want to wear a mask when visiting us then that’s fine with us, we want to create a safe and comfortable space for you to enjoy. - We have installed new outdoor seating areas to make it even easier to enjoy our big open spaces and wonderful views. - We are following Government advice on self-isolation and looking after colleagues who need to take time from the business. Food and drink - We have changed the table layouts in our dining areas to meet Government guidelines on social distancing. - All cutlery is now wrapped. Although minimising waste is still a priority, we need to use pre-packaged sachets of condiments and sauces that in normal circumstances we would avoid. - We appreciate that you may like to take hot drinks away in reusable cups, but for the protection of our colleagues we are unable to accept them at present. We will serve hot drinks in disposable cups for you to dispense into your own cups if you wish, and we will continue to honour double loyalty points if you have your reusable cup with you. - In our Farmshops we have moved loose products, such as fresh breads and cakes, behind counters so they can be served to you in a safe way by our colleagues.
 
 
*Exceptions to the mask policy apply. For more information please click here.